LIVIKEY Fitness Tracker Watch with Heart Rate Monitor, Step Counter Activity Tracker with Pedometer & Sleep Monitor, Calories, Step Tracking for Women Men Compatible with Android iOS Brand LIVIKEY Model Name ID130PlusHR Style Workout, Comfortable, Gifts. Color Blue Screen Size 0.96 Inches Special Feature heart rate monitoring, sleep monitoring Shape Rectangular Target Audience Women, Men, Boys, Unisex Adults, Girls Age Range (Description) Unisex Adults, Women, Men, Girls, Boys,Youth. Compatible Devices iOS smartphone, Android smartphone, Android Device, BLE4.0, iOS 7.0 above & Android 4.4 above smartphone, iOS DeviceiOS smartphone, Android smartphone, Android Device, BLE4.0, iOS 7.0 above & Android 4.4 above smartphone, iOS Device
To get a satisfactory experience, you can do the following:
1. Trouble turning on? If 5 seconds doesn't work, charge by inserting one wristband end with the metal piece into any USB source for 5 mins. Touch the button for 3 seconds to activate.
2. Charging issues? It might be the wrong way! Successful charging triggers vibration and a charging icon. Check the manual or contact support for details.
3. Notice incorrect time after your wristband's battery runs out and it shuts down? Simply charge it and connect to the app to synchronize with your phone's time.
4. Device problems? Contact our one-on-one customer support for quick assistance.
5. Before you proceed with the connection, take a moment to check your phone's Bluetooth settings for any existing paired watches. If you find any, delete the pairing information before initiating the new pairing process.
Q1: About connection
Please download our APP according to the user guide, open the APP, select "Device" at the bottom, then click "Bind Device" to enter the "Bind Device" page, select the watch Bluetooth in the list, and the connection will be successful.
Q2: The time on the watch is inaccurate
1) When the watch and App are successfully connected, the watch will synchronize the phone time.
2) After the bracelet is depleted and shut down, leaving it alone for a long time will cause the time to be incorrect. After charging, connect the App to synchronize the time on your phone.
Q3: The app can’t find the watch Bluetooth?
1) Make sure your mobile phone system Bluetooth is turned on.
2) Make sure that the watch is not connected to the mobile phone system Bluetooth. If it is connected, please disconnect from the system Bluetooth first, because the APP will automatically block devices connected to the system Bluetooth when searching.
Q4: Heart rate detection is not accurate?
Non-standard wearing methods will affect the measurement of heart rate signals; the correct measurement method is to lay your arms flat, relax and keep them still, and ensure that the bracelet is close to your wrist.
Q5：Count Steps Accurately Guide:
Regarding the step counting, this fitness tracker has a built-in 3D sensor. It registers your steps when you swing your arm. Sometimes the data on device may displayed a little delayed. And it will reset itself if you walk continuously less than 40 steps. To test the accuracy of the pedometer, please walk casually and continuously up to 100 steps or more.
Q6：SMS/Calls notifications
Calls/SMS notification function works when the devicecon-nects to your smartphone via APP.
Please note: Certain features may be affected if your device is disconnected or in "Do Not Disturb" mode.
